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Privacy Policy

This website is owned by Private Care.

Contact details
Address: Duffelstraat 5 – 2860 Sint-Katelijne-Waver, Belgium
VAT: BE0774 965 365
Email: isabelle@privatecare.be

By accessing and using the website, you expressly agree to the following terms and conditions.

This Privacy and Cookie Policy may be changed, for example because of new website features that require the processing of personal data. We therefore advise you to review it regularly. Important changes will be announced on our homepage.

  1. When does this Privacy and Cookie Policy apply?
  2. Who is responsible for processing your personal data?
  3. For what purposes do we process your personal data?
  4. Who has access to your personal data?
  5. Which cookies does Private Care use?
  6. What about links to other websites and social media?
  7. How is your personal data protected?
  8. Who can you contact to exercise your rights?

1. When does this Privacy and Cookie Policy apply?

This Privacy and Cookie Policy applies to the processing of personal data via the websites of Private Care (including www.privatecare.be).

2. Who is responsible for processing your personal data?

Private Care is responsible for processing your personal data.

3. For what purposes do we process your personal data?

To follow up on your requests and keep you informed

We process your personal data when you ask to be kept informed of our activities, projects, offers, events, campaigns and the like, for example by subscribing to our newsletter or requesting a brochure.

For this purpose, we may process data such as your name, address, email address, phone number, preferred language and the project or region you are interested in.

Depending on the case, this data is processed on the basis of your explicit consent, the performance of a contract to which you are a party, or your request to take steps prior to entering into a contract.

To answer your questions and exchange information

If you ask us questions by phone, email or via the contact form, we will process your personal data to answer your question.

For this purpose, we may process data such as your name, company name, job title, email address, phone number, your correspondence with Private Care and any other personal data you provide that may be relevant to answering your question.

Depending on the case, this data is processed on the basis of your request to take steps prior to entering into a contract, the performance of a contract to which you are a party, or the legitimate interest of Private Care in informing you about its activities.

For the technical and functional management of our website

We process personal data for the technical and functional management of our website, to personalise it and to make sure it is easy to use.

For this purpose, we may process data such as your IP address, the pages you visit, the browser you use, websites you visited before, geographical data such as your location, your preferred language and the time and duration of your visit. We do this, for example, by means of cookies. See also question 5: which cookies does Private Care use?

This data is processed on the basis of the legitimate interest of Private Care in improving its websites and protecting them against, among other things, cyber attacks.

4. Who has access to your personal data?

Private Care may share your data with other companies affiliated with Private Care. In addition, Private Care uses third parties for certain (processing) activities, such as hosting the website. Personal data is not provided to other parties unless required by law or a court order.

5. Which cookies does Private Care use?

Cookies are small text files placed by your browser. They contain information such as the visitor’s preferred language, so that it does not have to be entered again on a next visit. Some cookies make a website display properly, others make an application work correctly.

You will find the full list of cookies we use, and how to change your choice, in our cookie policy.

6. What about links to other websites and social media?

The Private Care website may contain references (for example via hyperlinks) to other websites offered by other companies or by social media. Private Care is not responsible for the processing of personal data via those websites, and this policy does not apply to them.

If you share content from the Private Care website via social media, your personal data will be visible to the visitors of those social media. Private Care is not responsible for the processing of personal data via those social media, and this policy does not apply to them.

7. How is your personal data protected?

Private Care strives to protect your personal data as well as possible through technical and organisational measures, such as firewalls and secure servers.

8. Who can you contact to exercise your rights?

You have the right to request free access to the personal data processed by Private Care, to have it corrected or to object to its processing for direct marketing purposes.

If the processing of your data is based on consent, you also have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

You can send these requests by email to isabelle@privatecare.be or by post to the address above. Private Care cannot process your request without proof of your identity.

For any further questions or complaints about this website or this policy, you can also contact isabelle@privatecare.be. You have the right to lodge a complaint with a supervisory authority.